When you can't pick up, Call Catcher answers in your firm's name, finds out what the job is and where, and books it in or passes it to you. Built for trades firms that are under a floor when the phone rings.
Here's what we're building. Waitlist members help shape it and get first access.
You're on a job or it's out of hours. After a few rings the call goes to Call Catcher.
It asks what's wrong, where, and how urgent, in plain English, in your firm's name.
Routine work is booked into your diary. Emergencies are passed straight to whoever is on call.
Every call lands in Jobs as an enquiry, with the details and a recording.
It plugs into Jobs, so customers, properties and bookings are shared.
Customers hear your firm, not a call centre.
Uses the same schedule as Jobs, so there are no double bookings.
Gas smells, floods and no heating in winter get passed on right away.
Evenings and weekends handled without a night on the phone.
Callers who hang up get a text with a link to book.
See who called, what they wanted and what happened.
After Jobs and Drain Survey are settled. The tool with the biggest waitlist launches first.
It's designed to sound natural and to say it's an assistant for your firm. You'll be able to hear examples before you switch it on.
Pricing is announced at launch. It's included in Fixr Pro Complete.